THE COMPETENCY OF SECURITY GUARDS IN THE PERFORMANCE OF THEIR RESPONSIBILITIES

Authors

  • Shirley P. Ayeo-eo Student, University of Baguio, Baguio City, Philippines

Keywords:

Competency, Competency Model, Security Services, National Certification

Abstract

This study determined the level of competency of security guards in the performance of their responsibilities. Communication letters were sent to different security agencies based in Baguio City, Philippines; upon approval, survey questionnaires were administered to the respondents. A total of 180 respondents participated in the study. The researcher utilized the descriptive method and survey-questionnaires to gather data.

Findings revealed that as to the profiles majority of the security guards are males, high school graduates, finished preliminary licensing training and in-service training, working as security guard for one to five years, and Security Services NCII holders. The level of competency of security guards in the performance of their responsibilities is less competent as perceived by the respondents. 

Based on the findings of the study, the following conclusions were drawn: Security guards do not perform according to standards.  As to the profile gathered, security protective work is primarily for males as well as no professional growth as shown by no other enhancement trainings. This work is temporary and unsecured as indicated by their short years of service. The security guard’s performance needs improvement.

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Published

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How to Cite

Shirley P. Ayeo-eo. (2023). THE COMPETENCY OF SECURITY GUARDS IN THE PERFORMANCE OF THEIR RESPONSIBILITIES. EPRA International Journal of Multidisciplinary Research (IJMR), 9(5), 133–144. Retrieved from http://www.eprajournals.net/index.php/IJMR/article/view/1994