SREEDHAR SRINIVASAN. THE SCIENCE OF WORK INTAKE: PROCESS OPTIMIZATION AND HUMAN-COMPUTER INTERACTION METHODOLOGIES IN CALL CENTER ENVIRONMENTS. EPRA International Journal of Multidisciplinary Research (IJMR), [S. l.], v. 10, n. 3, p. 18–20, 2024. Disponível em: http://www.eprajournals.net/index.php/IJMR/article/view/3895. Acesso em: 15 may. 2024.