Sreedhar Srinivasan. “THE SCIENCE OF WORK INTAKE: PROCESS OPTIMIZATION AND HUMAN-COMPUTER INTERACTION METHODOLOGIES IN CALL CENTER ENVIRONMENTS”. EPRA International Journal of Multidisciplinary Research (IJMR) 10, no. 3 (March 7, 2024): 18–20. Accessed May 15, 2024. http://www.eprajournals.net/index.php/IJMR/article/view/3895.