THE PUBLIC EMPLOYMENT SERVICE OFFICE (PESO) IN THE CITY OF BIÑAN: AN ASSESSMENT

Abstract

This paper entitled: The Public Employment Service Office (PESO) in the City of Biñan: An Assessment aimed in evaluating the services offered by PESO of City of Biñan that helps in curving the employment in their locality. This study is participated by two hundred twenty (220) respondents both the officials or the PESO Personnel of City of Biñan and clients as for self-made questionnaires was provided to them. By utilizing a descriptive correlational method and quantitative approach in analyzing the data the researcher proved that services offered by PESO of Biñan as to their referral and placement, labor market information, employment coaching and counseling, and job fair program are all significant to the respondents. The following findings were drawn: as to the profile of the respondents, majority were coming from ages 18 – 25 years old, female, high school graduate and single by civil status. With regard to the services offered by PESO Binan, majority of the respondents were interpreted as “highly evident”. As to the level of satisfaction, majority were respondents with “satisfied” rating. As to the level of services efficiency, all indicators was noted to have an “efficient” interpretation. With regard to the level of efficiency, “highly evident” was noted as assessed by the majority of respondents. No significant difference was noted between the level of service efficiency and the efficacy of officials. Thus, hypothesis 1 was accepted. Significant difference was noted on the clients’ level of satisfaction towards the services offered by PESO City of Binan when group according to profile. Thus, the hypothesis 2 was rejected. Lasty, significant relationship was noted between the services offered by PESO City of Binan and the level of service efficiency hereby rejecting the null hypothesis.