E-GOVERNANCE: MODERN UNIVERSAL APPROACH OF GOVERNMENTAL ADMINISTRATION

Abstract

E-governance refers to the use of ICT (information and communication technology) in governmental processes. To repeat, “e-governance” “is the public sector's use of ICTs to improve accountability, transparency, and efficiency in government, as well as to increase citizen participation in decision-making and service delivery. E-governance, as defined by the Ministry of Information and Technology, extends much beyond the mere computerization of bureaucratic procedures.” There will be major changes in how the government works, with implications for the legislature, the administration, the judiciary, and the people at large. The Comptroller and Auditor General of the United Kingdom defines e-governance as “the practice of government departments and their agencies making information available to the public online.” When information and communication technologies (ICT) are used to government processes, the result is SMART governance, which stands for “simple,” “moral,” “accountable,” and “responsive” administration.