DR. K C PRASHANTH; DR. VEENA M. EFFECT OF QUALITY CONTROL/ASSURANCE ON CUSTOMER RELATIONSHIP MANAGEMENT. EPRA International Journal of Research and Development (IJRD), [S. l.], v. 7, n. 7, p. 8–11, 2022. Disponível em: http://www.eprajournals.net/index.php/IJRD/article/view/632. Acesso em: 14 may. 2024.